Position Overview:
The Survey Team is responsible for delivering end-to-end survey projects across various industry verticals, population geographies, and client types. We manage the execution of hundreds of survey projects every month. This role demands strong attention to detail, excellent organizational and multitasking abilities, exceptional communication skills (both written and verbal), an analytical mindset, and a passion for creative problem-solving, client service, and project management.
Position Summary:
GLG is seeking a highly motivated and enthusiastic Survey Senior Associate to join the US-based Survey Team, part of our Global Financial Services Survey group. In this role, you will collaborate with GLG’s Client Solutions and Business Development teams, as well as our sophisticated client base, focusing on top-tier financial services firms.
The Survey Senior Associate will be responsible for designing and executing surveys that help clients qualify and quantify industry/market trends. These surveys will focus on commercial assessments, voice-of-customer research, benchmarking analysis, and consumer profiling.
Key Responsibilities:
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Design and facilitate customized surveys focused on specialized topics and populations.
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Compile survey data into comprehensive reports for clients.
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Navigate complex survey requests with client-specific preferences and requirements.
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Build and maintain strong working relationships with colleagues, partners, and clients.
Ideal Candidate:
The ideal candidate will have the following qualifications:
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Experience: 1-3 years of experience in market research and survey design, including experience with online survey platforms.
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Collaboration: Experience working in a high-throughput, deadline-driven, process-oriented, client-service environment, with a proven ability to collaborate effectively with team members.
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Project Management: Ability to manage multiple survey projects simultaneously, prioritizing tasks based on client needs and urgency.
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Analytical Skills: Experience analyzing survey results and communicating findings to stakeholders.
Skills and Qualifications:
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Proven research experience.
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Familiarity with survey design, including questionnaire writing and programming (experience with tools such as Decipher, Qualtrics, etc. is a plus).
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Experience with statistical techniques.
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Superior writing, logical thinking, and interpersonal skills, including excellent oral and organizational abilities.
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Ability to thrive in a fast-paced, rigorous environment.
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Strong conceptual and analytical thinking.
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Excellent problem-solving skills.
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Bachelor's degree or equivalent work experience.
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Full business proficiency in English.
Career Progression:
After 12-24 months of consistent high-quality performance, including successful end-to-end project delivery and relationship management, Senior Survey Associates typically advance to roles such as Survey Project Specialist or Manager, where they manage their own book of business, foster client relationships, and take on increased responsibilities in account management.
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.